5 Ways BI is Transforming Retail Business Strategy

The modern retail business landscape is a place where innovation and forward-thinking are essential for successful customer engagement.  Technology continues to help drive how consumers shop and how retailers do business, and one strategy that’s proven to be particularly useful for retailers is an Omnichannel approach. Whether you’re a traditional brick-and-mortar store, an online-based business, […]

13 ‘Out of the Box’ Ways To Improve Your Company’s Customer Service

Better customer service makes for a better company and in turn will help a business succeed. Here are some great tips for doing so. Know What Your Customers Are Looking For If you want to provide excellent customer service, you first need to truly understand your customers. Spend a little bit of time researching your […]